FAQs
Top Tax Pros
Get answers to common questions about our tax preparation services, pricing, and process. Don't see your question? Call us at (562) 600-7072.
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Where is Top Tax Pros located?
Top Tax Pros is located in Lakewood, California, ZIP code 90712.
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Do you provide tax preparation in Lakewood, CA?
Yes. Top Tax Pros provides tax preparation services in Lakewood, CA, including ZIP codes 90712 and 90713.
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What tax services do you offer?
We provide personal tax preparation, business tax preparation, tax consulting, bookkeeping, and IRS support.
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Do you prepare California state tax returns?
Yes. We prepare both federal and California state tax returns.
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Do you work with self-employed clients?
Yes. We prepare tax returns for self-employed individuals, freelancers, and independent contractors.
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Do you prepare taxes for Uber, Lyft and other gig workers?
Absolutely. This is one of our specialties. We help rideshare drivers, DoorDash and Instacart delivery workers, freelancers, and anyone earning 1099 income. We understand mileage deductions, vehicle expenses, platform fees, and quarterly estimated taxes. We'll help you track everything properly so you pay the lowest legal amount.
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Do you serve Bellflower or Cerritos?
Yes. We serve clients in Bellflower, Cerritos, and nearby areas by appointment.
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Can I file my taxes virtually, or do I have to come to your office?
You have total flexibility. Many clients never visit our office - they upload documents through our secure portal and have a virtual review meeting. Others prefer to drop off documents in person and get a call when ready. And some like to sit down with us face-to-face. All options produce the same accurate, professional result. Choose whatever works best for your schedule and comfort level.
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Can I drop off my documents, or do I need an appointment?
Both options work! You can drop off your documents anytime during business hours - no appointment needed. Or schedule a consultation if you want to discuss your taxes in person or virtually. Many clients prefer the drop-off option for its convenience. We'll call you when your return is ready to review.
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How long does it take to get my tax return completed?
For in office appointment, same day service. For drop-offs or uploads, most returns are completed within 2-3 business days after we recieve all of your documents. During our busiest period (February - March), it may tax 3 - 5 business days. Need it faster? We offer same-day service for urgent situations (additional fee applies). Once we e-file your return, your'll typically recieve your refund in 10 - 14 days via direct deposit.
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How much does tax preparation cost at Top Tax Pros?
We believe in complete transparency. Simple W-2 returns start at $205. Self-employed and business returns start at $350-$450 depending on complexity. We provide an exact quote during your free 15-minute consultation before starting any work. See our complete pricing guide for detailed starting rates. Unlike big chains, the price we quote is the price you pay - no hidden fees or surprise charges.
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Do you charge extra for state returns?
Our quoted price includes both federal and California state returns when they can be filed together. If you have a multi-state situation (worked in multiple states, moved during the year, or have income from other states), additional state returns start at $125 each. We'll let you know if this applies to you during your consultation.
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Do you offer tax preparation services in Spanish?
Yes! We have Spanish-speaking tax preparers on staff. You can discuss your entire tax situation, ask questions, and review your return in Spanish. Call us at (562) 600-7072 and let us know you prefer service in Spanish - "Ofrecemos servicio completo en español."
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Do you offer evening and weekend appointments?
Yes. We're open Monday-Friday until 6pm and Saturdays until 4pm year-round. During tax season (January-April), we extend our hours until 8pm on weekdays and 5pm on Saturdays. We also offer virtual appointments in the evenings and on Sundays by request. Same-day appointments are often available.
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Can you help If I receive a letter form the IRS?
Yes! This is exactly why having year-round tax support matters. If you get an IRS letter about an audit, unpaid taxes, or identity verification, bring it to us immediately. Our licensed professionals can review the letter, explain what it means, and handle correspondence with the IRS on your behalf. This service is included free for any return we prepare. Unlike seasonal tax chains that disappear after April, we're here all year to protect you.
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What if I haven't file taxes in several years?
We can help. Many people fall behind on taxes due to life circumstances, and we handle these situations without judgment. We'll prepare your back tax returns, help you understand any penalties or interest, and work with you to get back in good standing with the IRS. We can often negotiate payment plans or penalty reduction. The sooner you address it, the better.
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What makes you different from H&R Block or Jackson Hewitt?
Five key differences:
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We're local and family-owned - We've served Lakewood for 20+ years and aren't going anywhere
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Transparent pricing - We show our prices online; chains hide them
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Year-round service - Try calling H&R Block in July; we actually answer
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Same preparer every year - We remember you and your situation
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No upselling - We recommend what you need, not what makes us the most commission


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